Can any brand be all things to all people? I begin this blog as an ardent M&S fan - from a Burberry copycat trenchcoat...

  Will we see more brands follow suit after Wetherspoons closed down their social media accounts? Yes, probably. Hopefully. The position they found themselves in,...

Fei-Fei Li, Google’s Head of AI wasn’t there to talk about PR, but listening to her deliver the Lorna Casselton lecture in Oxford...

The sales versus narrative conundrum Join us on Wednesday 31st January, when we kick off our events schedule for the year with a debate...

With new channels, comes new opportunities In part 1, we looked at the rise of voice for search and voice assistants; how technology companies...